Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AER LINGUS LIMITED



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 1 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AERO CALIFORNIA



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AERODYNAMICS, INC.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROFLOT RUSSIAN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROLINEAS ARGENTINAS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROMEXICO



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 1 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROPOSTAL ALAS DE VENEZUEL



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSERVICES CORPORATE



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSVIT



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSVIT UKRANIAN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR ATLANTA EUROPE



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR ATLANTA ICELANDIC



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CANADA



Total number of complaints reported to DOT:  160

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 2 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 4 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 6 0 0 0 0 0 0 0
Failure to Provide Assistance 3 0 0 1 0 91 0 0 0 1 0 0 0
Damage to Assistive Device 0 0 0 0 0 30 0 0 0 8 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 3 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 2 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 1 0 1 1 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CANADA JAZZ



Total number of complaints reported to DOT:  13

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 4 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 3 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CHINA



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR COMET S.A.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR EUROPA LINEAS AEREAS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR FRANCE



Total number of complaints reported to DOT:  83

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 2 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 7 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 2 0 0 0 0
Failure to Provide Assistance 1 0 0 0 0 39 0 1 4 2 0 0 2
Damage to Assistive Device 0 0 0 0 0 11 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 0 0 1 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 3 2 0 1 0 1 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR JAMAICA LIMITED



Total number of complaints reported to DOT:  7

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 4 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR JAPAN, CO



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR LUXOR



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR NEW ZEALAND



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR PACIFIC, LTD.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR TAHITI NUI



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR TRANSAT



Total number of complaints reported to DOT:  15

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 5 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 1 0 0 3 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR WISCONSIN



Total number of complaints reported to DOT:  168

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 4 0 0 0 0 0 0 0
Failure to Provide Assistance 1 0 2 0 0 131 6 0 3 2 0 0 0
Damage to Assistive Device 0 0 0 1 0 5 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 3 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 1 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 6 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR-INDIA



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIRTRAN



Total number of complaints reported to DOT:  134

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 2 0 0 0 0 5 0 0 4 0 0 0 0
Failure to Provide Assistance 2 4 0 1 0 97 0 0 6 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 1 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 2 0 0 0 2 0 0 0 0 0 0 0
Other 0 0 0 0 1 5 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALASKA AIRLINES



Total number of complaints reported to DOT:  265

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 1 0 0 0 2 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 1
Seating Accommodation 0 2 0 0 0 0 0 0 29 0 0 0 1
Failure to Provide Assistance 4 0 0 0 0 129 4 0 23 1 1 0 12
Damage to Assistive Device 0 0 0 0 0 3 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 4 0 0 1 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 1
Unsatisfactory Info 0 0 0 0 0 0 2 0 1 0 0 0 7
Other 0 1 0 0 0 17 1 0 10 1 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALITALIA-LINEE AEREE ITALIA



Total number of complaints reported to DOT:  6

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALL NIPPON AIRWAYS CO.



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 1
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALLEGIANT



Total number of complaints reported to DOT:  31

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 5 0 0 0 0 0 0 0
Failure to Provide Assistance 0 1 0 0 0 4 0 0 1 0 0 0 1
Damage to Assistive Device 0 0 0 4 0 11 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALOHA AIRLINES



Total number of complaints reported to DOT:  10

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 0 0 1 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 1 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 3 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICA WEST



Total number of complaints reported to DOT:  380

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 5 0 0 2 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 1 5 0 0 9 0 0 0 0
Failure to Provide Assistance 3 2 1 0 2 261 7 0 21 2 1 0 4
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 1 4 0 0 1 0 0 0 0
Service Animal Problem 0 0 0 0 1 0 0 0 1 0 1 0 0
Unsatisfactory Info 1 0 1 0 2 23 0 0 8 2 2 0 5
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICAN AIRLINES



Total number of complaints reported to DOT:  2616

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 3 4 0 17 0 0 0 1
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 1 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 8 0 0 5 1 0 0 0
Aircraft Not Accessible 0 0 0 0 0 2 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 4 0 0 6 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 3 0 3 0 0 0 0
Seating Accommodation 2 2 3 0 2 33 0 0 242 0 1 0 2
Failure to Provide Assistance 14 12 2 5 6 1190 37 0 301 23 7 0 27
Damage to Assistive Device 0 0 0 0 0 73 0 0 6 28 0 0 0
Storage and Delay of Assistive Device 1 2 0 0 2 64 1 0 30 79 0 0 0
Service Animal Problem 5 0 0 0 0 0 0 0 14 0 0 0 1
Unsatisfactory Info 1 6 0 1 0 11 10 0 37 8 2 0 8
Other 5 3 0 0 1 33 29 0 133 8 0 0 45
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICAN EAGLE AIRLINES



Total number of complaints reported to DOT:  443

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 2 0 2 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 1 0 0
Security Issues Regarding Disability 0 0 0 0 0 2 0 0 2 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 3 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 2 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 1 0 0 0 0
Seating Accommodation 2 0 0 0 0 6 0 0 12 0 0 0 0
Failure to Provide Assistance 11 6 1 3 4 260 0 0 38 13 1 0 0
Damage to Assistive Device 0 0 0 0 0 11 0 0 2 6 0 0 0
Storage and Delay of Assistive Device 1 0 0 0 0 1 0 0 2 11 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 1 0 0 0 0 4 1 0 5 1 0 0 0
Other 0 1 0 0 0 3 1 0 15 1 0 0 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ASIANA AIRLINES, INC.



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ATA



Total number of complaints reported to DOT:  68

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 2 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 2 0 0 2 0 0 0 0
Seating Accommodation 1 1 0 0 0 1 0 0 14 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 32 0 0 4 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 1 1 0 0 0
Service Animal Problem 0 0 0 0 0 1 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ATLANTIC SOUTHEAST AIRLINES



Total number of complaints reported to DOT:  209

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 1 0 0 0
Failure to Provide Assistance 1 0 0 1 0 169 0 0 2 0 1 1 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 1 0 1 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 2 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 2 1 0 0 0 5 0 0 6 0 0 0 2
Other 0 0 0 0 0 2 1 0 7 0 0 0 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AUSTRIAN AIRLINES



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 3 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIACSA AIRLINES



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIANCA



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 1 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 1 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIATION CONCEPTS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BAHAMASAIR HOLDING LIMITED



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BELAIR AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BOSTON-MAINE AIRWAYS



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 1 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BRITISH AIRWAYS PLC



Total number of complaints reported to DOT:  144

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 2 0 1 0 0 0