Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AER LINGUS LIMITED



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 1 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AERO CALIFORNIA



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AERODYNAMICS, INC.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROFLOT RUSSIAN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROLINEAS ARGENTINAS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROMEXICO



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 1 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROPOSTAL ALAS DE VENEZUEL



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSERVICES CORPORATE



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSVIT



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AEROSVIT UKRANIAN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR ATLANTA EUROPE



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR ATLANTA ICELANDIC



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CANADA



Total number of complaints reported to DOT:  160

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 2 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 4 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 6 0 0 0 0 0 0 0
Failure to Provide Assistance 3 0 0 1 0 91 0 0 0 1 0 0 0
Damage to Assistive Device 0 0 0 0 0 30 0 0 0 8 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 3 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 2 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 1 0 1 1 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CANADA JAZZ



Total number of complaints reported to DOT:  13

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 4 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 3 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR CHINA



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR COMET S.A.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR EUROPA LINEAS AEREAS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR FRANCE



Total number of complaints reported to DOT:  83

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 2 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 7 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 2 0 0 0 0
Failure to Provide Assistance 1 0 0 0 0 39 0 1 4 2 0 0 2
Damage to Assistive Device 0 0 0 0 0 11 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 0 0 1 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 3 2 0 1 0 1 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR JAMAICA LIMITED



Total number of complaints reported to DOT:  7

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 4 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR JAPAN, CO



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR LUXOR



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR NEW ZEALAND



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR PACIFIC, LTD.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR TAHITI NUI



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR TRANSAT



Total number of complaints reported to DOT:  15

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 5 0 0 0 2 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 1 0 0 3 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR WISCONSIN



Total number of complaints reported to DOT:  168

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 4 0 0 0 0 0 0 0
Failure to Provide Assistance 1 0 2 0 0 131 6 0 3 2 0 0 0
Damage to Assistive Device 0 0 0 1 0 5 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 3 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 1 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 6 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIR-INDIA



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AIRTRAN



Total number of complaints reported to DOT:  134

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 2 0 0 0 0 5 0 0 4 0 0 0 0
Failure to Provide Assistance 2 4 0 1 0 97 0 0 6 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 1 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 2 0 0 0 2 0 0 0 0 0 0 0
Other 0 0 0 0 1 5 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALASKA AIRLINES



Total number of complaints reported to DOT:  265

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 1 0 0 0 2 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 1
Seating Accommodation 0 2 0 0 0 0 0 0 29 0 0 0 1
Failure to Provide Assistance 4 0 0 0 0 129 4 0 23 1 1 0 12
Damage to Assistive Device 0 0 0 0 0 3 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 4 0 0 1 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 1
Unsatisfactory Info 0 0 0 0 0 0 2 0 1 0 0 0 7
Other 0 1 0 0 0 17 1 0 10 1 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALITALIA-LINEE AEREE ITALIA



Total number of complaints reported to DOT:  6

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALL NIPPON AIRWAYS CO.



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 1
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALLEGIANT



Total number of complaints reported to DOT:  31

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 5 0 0 0 0 0 0 0
Failure to Provide Assistance 0 1 0 0 0 4 0 0 1 0 0 0 1
Damage to Assistive Device 0 0 0 4 0 11 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ALOHA AIRLINES



Total number of complaints reported to DOT:  10

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 0 0 1 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 1 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 3 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICA WEST



Total number of complaints reported to DOT:  380

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 5 0 0 2 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 1 5 0 0 9 0 0 0 0
Failure to Provide Assistance 3 2 1 0 2 261 7 0 21 2 1 0 4
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 1 4 0 0 1 0 0 0 0
Service Animal Problem 0 0 0 0 1 0 0 0 1 0 1 0 0
Unsatisfactory Info 1 0 1 0 2 23 0 0 8 2 2 0 5
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICAN AIRLINES



Total number of complaints reported to DOT:  2616

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 3 4 0 17 0 0 0 1
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 1 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 8 0 0 5 1 0 0 0
Aircraft Not Accessible 0 0 0 0 0 2 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 4 0 0 6 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 3 0 3 0 0 0 0
Seating Accommodation 2 2 3 0 2 33 0 0 242 0 1 0 2
Failure to Provide Assistance 14 12 2 5 6 1190 37 0 301 23 7 0 27
Damage to Assistive Device 0 0 0 0 0 73 0 0 6 28 0 0 0
Storage and Delay of Assistive Device 1 2 0 0 2 64 1 0 30 79 0 0 0
Service Animal Problem 5 0 0 0 0 0 0 0 14 0 0 0 1
Unsatisfactory Info 1 6 0 1 0 11 10 0 37 8 2 0 8
Other 5 3 0 0 1 33 29 0 133 8 0 0 45
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AMERICAN EAGLE AIRLINES



Total number of complaints reported to DOT:  443

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 2 0 2 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 1 0 0
Security Issues Regarding Disability 0 0 0 0 0 2 0 0 2 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 3 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 2 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 1 0 0 0 0
Seating Accommodation 2 0 0 0 0 6 0 0 12 0 0 0 0
Failure to Provide Assistance 11 6 1 3 4 260 0 0 38 13 1 0 0
Damage to Assistive Device 0 0 0 0 0 11 0 0 2 6 0 0 0
Storage and Delay of Assistive Device 1 0 0 0 0 1 0 0 2 11 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 1 0 0 0 0 4 1 0 5 1 0 0 0
Other 0 1 0 0 0 3 1 0 15 1 0 0 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ASIANA AIRLINES, INC.



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ATA



Total number of complaints reported to DOT:  68

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 2 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 2 0 0 2 0 0 0 0
Seating Accommodation 1 1 0 0 0 1 0 0 14 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 32 0 0 4 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 1 1 0 0 0
Service Animal Problem 0 0 0 0 0 1 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ATLANTIC SOUTHEAST AIRLINES



Total number of complaints reported to DOT:  209

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 1 0 0 0
Failure to Provide Assistance 1 0 0 1 0 169 0 0 2 0 1 1 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 1 0 1 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 2 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 2 1 0 0 0 5 0 0 6 0 0 0 2
Other 0 0 0 0 0 2 1 0 7 0 0 0 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AUSTRIAN AIRLINES



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 3 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIACSA AIRLINES



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIANCA



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 1 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 1 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by AVIATION CONCEPTS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BAHAMASAIR HOLDING LIMITED



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BELAIR AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BOSTON-MAINE AIRWAYS



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 1 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BRITISH AIRWAYS PLC



Total number of complaints reported to DOT:  144

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 2 0 1 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 1 1 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 3 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 2 0 0 0 0 0 0 0
Seating Accommodation 1 0 0 3 1 6 0 0 11 0 0 0 0
Failure to Provide Assistance 2 1 0 4 0 46 1 0 12 0 0 0 0
Damage to Assistive Device 0 0 0 1 0 1 1 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 0 14 1 0 6 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 1 0 3 0 0 0 0 0 0 0
Other 0 0 0 1 0 6 2 0 6 1 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BRITISH MIDLAND AIRWAYS LTD



Total number of complaints reported to DOT:  15

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 3 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 2 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 2 0 6 1 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 1 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by BWIA WEST INDIES AIRWAYS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CASINO EXPRESS



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CATHAY PACIFIC AIRWAYS, LTD



Total number of complaints reported to DOT:  5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 1 0 0 0 0 0 2 0 0 0 0
Damage to Assistive Device 0 0 0 1 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHAMPION AIR



Total number of complaints reported to DOT:  6

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 1 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHAUTAUQUA AIRLINES, INC



Total number of complaints reported to DOT:  97

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 2 0 0 0 3 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 1 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 66 0 0 5 7 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 5 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHINA AIRLINES, LTD



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CHINA EASTERN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMAIR



Total number of complaints reported to DOT:  238

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 2 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 23 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 2 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 1 0 0 1
Seating Accommodation 0 1 0 0 0 0 0 0 4 0 0 0 0
Failure to Provide Assistance 3 0 1 1 0 133 2 0 11 14 0 0 1
Damage to Assistive Device 0 0 0 0 0 15 0 0 1 5 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 1 0 0 0 0 0 0
Service Animal Problem 1 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 1 0 0 0
Other 0 1 0 0 0 4 0 0 1 2 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMPANIA MEXICANA DE AVIACI



Total number of complaints reported to DOT:  7

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 1 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 1 1 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by COMPANIA PANAMENA (COPA)



Total number of complaints reported to DOT:  10

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 2 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 5 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 1 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONDOR FLUGDIENST



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONTINENTAL



Total number of complaints reported to DOT:  614

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 1 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 3 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 2 0 0 2 0 0 0 0
Airport Not Accessible 0 0 0 0 0 4 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 2 1 0 0 0 25 0 0 104 2 4 0 0
Failure to Provide Assistance 3 2 1 0 0 196 2 0 67 3 2 0 0
Damage to Assistive Device 0 0 0 0 1 8 0 0 2 3 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 5 2 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 3 0 1 0 0
Unsatisfactory Info 0 3 0 0 0 3 1 0 0 0 1 0 0
Other 3 7 0 0 1 84 13 0 40 1 2 0 1
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CONTINENTAL MICRONESIA



Total number of complaints reported to DOT:  5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 5 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by CZECH AIRLINES



Total number of complaints reported to DOT:  48

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 4 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 7 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 6 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 0 27 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by DELTA AIR LINES



Total number of complaints reported to DOT:  1669

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 4 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 2 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 4 0 0 0 0
Airport Not Accessible 0 0 1 0 0 3 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 1 0 0 1
Seating Accommodation 1 1 1 0 0 15 0 0 127 0 0 0 7
Failure to Provide Assistance 7 7 7 0 5 844 32 0 142 25 1 0 18
Damage to Assistive Device 0 0 0 3 1 235 1 0 1 45 0 0 0
Storage and Delay of Assistive Device 0 0 1 1 1 18 0 0 5 19 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 4 0 0 0 0
Unsatisfactory Info 0 1 0 0 0 6 1 0 5 2 0 0 2
Other 1 2 0 0 0 23 4 0 10 4 0 0 16
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EGYPTAIR



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EL AL ISRAEL AIRLINES LTD.



Total number of complaints reported to DOT:  93

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 5 2 3 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 14 4 51 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 3 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 1 0 0 0 0 0 0 0 0 0
Other 0 0 0 1 2 3 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EMIRATES AIRLINE



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EOS AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ETHIOPIAN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EUROATLANTIC AIRWAYS TRANSPORTES AE



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EVA AIRWAYS CORPORATION



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EXCEL AIRWAYS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by EXECUTIVE AIRLINES



Total number of complaints reported to DOT:  43

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 1 0 0 0 0 31 0 0 2 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 4 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FALCON AIR EXPRESS



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FINNAIR OY



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FIRST CHOICE AIRWAYS



Total number of complaints reported to DOT:  6

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 3 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 2 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by FRONTIER AIRLINES



Total number of complaints reported to DOT:  69

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 1 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 2
Airport Not Accessible 1 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 2 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 26 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 1 11 0 0 0 6 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 0 4 0 0 1 1 0 0 0
Service Animal Problem 1 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 3 6 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by GOJET AIRLINES, LLC



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by HAWAIIAN AIRLINES



Total number of complaints reported to DOT:  115

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 1 1 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 2 0 1 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 3 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 1 5 0 0 24 1 0 0 0
Failure to Provide Assistance 1 2 0 1 0 34 2 0 4 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 0 15 1 0 1 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 3 3 0 3 1 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by HMY AIRWAYS, INC.



Total number of complaints reported to DOT:  11

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 0 2 0 0 2 0 0 0 0
Failure to Provide Assistance 1 0 0 0 0 2 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by HORIZON AIR



Total number of complaints reported to DOT:  84

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 3 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 57 0 0 5 0 1 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 1 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 2 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 1 0 0 0 0 0 0
Other 0 0 0 0 0 5 0 0 2 1 0 0 4
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by IBERIA AIRLINES OF SPAIN



Total number of complaints reported to DOT:  29

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 7 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 18 0 0 0 0 0 0 0
Service Animal Problem 1 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ICELANDAIR



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by INDEPENDENCE AIR/ATLANTIC COAST AIR



Total number of complaints reported to DOT:  20

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 15 0 0 2 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ISRAIR



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by JALWAYS CO., LTD.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by JAPAN AIR LINES CO., LTD.



Total number of complaints reported to DOT:  5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by JETBLUE



Total number of complaints reported to DOT:  344

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 1 1 0 0 0 3 0 0 3 0 2 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 1 0 0 0 17 0 0 23 0 4 0 0
Failure to Provide Assistance 2 7 2 0 2 87 2 0 10 2 1 1 0
Damage to Assistive Device 0 0 0 0 0 12 0 0 0 0 4 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 17 0 0 1 0 2 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 2 0 0 0 5 0 0 1 0 2 0 0
Other 2 1 0 0 0 3 0 0 6 18 0 0 93
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by KLM ROYAL DUTCH AIRLINES



Total number of complaints reported to DOT:  31

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 6 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 12 0 0 4 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 5 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by KOREAN AIR LINES CO., LTD.



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 1 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 1 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 1 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by KUWAIT AIRWAYS, CORP.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LACSA



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LAN ECUADOR



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 1 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LAN PERU AIRLINES



Total number of complaints reported to DOT:  8

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 1 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 2 3 2 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LAN-CHILE AIRLINES



Total number of complaints reported to DOT:  26

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 2 0 1 0 0 2 1 0 0 0
Failure to Provide Assistance 3 0 0 0 0 3 3 0 5 2 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 1 0 0 0 0 2 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LINEAS AEREAS AZTECA



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LLOYD AEREO BOLIVIANO S. A.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LUFTHANSA GERMAN AIRLINES



Total number of complaints reported to DOT:  91

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 1 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 2 0 0 16 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 55 3 0 3 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 5 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 1 2 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by LUFTRANSPORT-UNTERNEHMEN



Total number of complaints reported to DOT:  8

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 2 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 5 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by MALAYSIAN AIRLINE SYSTEM



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by MALEV HUNGARIAN AIRLINES



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 1 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by MARTINAIR HOLLAND N.V.



Total number of complaints reported to DOT:  35

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 1 0 0 0 0 7 0 0 2 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 11 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 2 0 0 0 0
Damage to Assistive Device 0 0 0 1 0 1 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 3 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by MAXJET AIRWAYS, INC.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by MESA AIRLINES



Total number of complaints reported to DOT:  230

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 8 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 1 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 5 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 3 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 1
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 2 0 0 3 0 169 0 0 13 0 0 0 1
Damage to Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 2 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 1 0 1 0 9 2 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by MESABA AIRLINES



Total number of complaints reported to DOT:  198

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 3 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 1 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 2 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 0 0 0 1 3 0 0 2 0 0 0 0
Failure to Provide Assistance 4 2 0 0 0 146 7 0 3 1 0 0 0
Damage to Assistive Device 0 0 0 0 0 4 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 1 0 0 0 0 3 0 0 0 0 0 0 0
Other 0 0 0 0 0 8 0 0 2 0 1 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by MIAMI AIR INT'L



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by MIDWEST AIRLINES



Total number of complaints reported to DOT:  22

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 2 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 2 0 0 0 0 0 0 0
Failure to Provide Assistance 1 0 0 0 0 11 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 2 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by MONARCH AIRLINES LIMITED



Total number of complaints reported to DOT:  5

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 3 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by MYTRAVEL AIRWAYS



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 1 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by NORTH AMERICAN AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by NORTHWEST AIRLINES



Total number of complaints reported to DOT:  1404

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 2 0 1 0 5 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 1 0 0 0 0
Security Issues Regarding Disability 0 1 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 2 0 0 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 3 2 0 1 2 32 0 0 92 0 2 0 0
Failure to Provide Assistance 23 3 0 11 8 938 33 0 66 1 4 0 1
Damage to Assistive Device 0 0 1 3 3 30 1 0 6 3 0 1 0
Storage and Delay of Assistive Device 0 0 0 0 0 16 0 0 0 0 0 0 0
Service Animal Problem 0 2 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 13 0 2 1 17 5 0 9 0 1 0 0
Other 4 2 0 2 0 13 6 0 20 1 3 0 1
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by OLYMPIC AIRWAYS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by OMNI AIR INTERNATIONAL, INC.



Total number of complaints reported to DOT:  6

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by PACE AIRLINES



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by PAKISTAN INT'L AIRLINES



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 1 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by PHILIPPINE AIRLINES, INC.



Total number of complaints reported to DOT:  13

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 1 0 0 0 4 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 1 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 2 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 3 1 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by POLSKIE LINIE LOTNICZE



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by POLYNESIAN AIRLINES LTD.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by PRIMARIS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by PRIVATAIR



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by PSA



Total number of complaints reported to DOT:  66

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 0 0 0 0 0 0 0 3 0 0 0 0
Failure to Provide Assistance 0 1 0 0 0 47 0 0 9 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 2 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by QANTAS AIRWAYS LTD



Total number of complaints reported to DOT:  14

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 5 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 3 0 0 4 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by REPUBLIC AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by ROYAL AIR MAROC



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 2 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by RYAN INTL AIRLINES



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 1 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SATA INTERNACIONAL



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SAUDI ARABIAN AIRLINES CORP



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SCANDINAVIAN AIRLINES SYS.



Total number of complaints reported to DOT:  23

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 2 0 9 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 2 0 5 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 2 0 0 2 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SHUTTLE AMERICA



Total number of complaints reported to DOT:  18

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 15 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SIERRA PACIFIC AIRLINES



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SINGAPORE AIRLINES LTD.



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SKY KING



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SKYSERVICE AIRLINES INC



Total number of complaints reported to DOT:  10

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 2 0 0 1 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 4 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 1 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 2 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SKYWEST



Total number of complaints reported to DOT:  142

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 1 0 18 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 2 0 0 2 0 0 0 0
Failure to Provide Assistance 5 0 0 0 0 90 0 0 3 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 4 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 5 0 0 1 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 1 0 0 0 1 1 0 1 0 0 0 0
Other 0 0 0 0 0 2 1 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SOUTH AFRICAN AIRWAYS



Total number of complaints reported to DOT:  1

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SOUTHWEST AIRLINES



Total number of complaints reported to DOT:  527

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 2 4 0 2 0 1 1 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 1 0 0 3 0 1 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 2 0 0 0 0 2 0 0 27 1 0 0 1
Failure to Provide Assistance 9 3 3 3 0 252 1 0 96 3 4 0 23
Damage to Assistive Device 0 0 0 0 0 4 0 0 0 5 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 5 1 0 5 12 0 0 0
Service Animal Problem 2 0 0 0 0 0 0 0 11 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 5 0 1 0 1
Other 0 2 0 0 0 4 1 0 17 0 1 0 3
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SPIRIT AIR LINES



Total number of complaints reported to DOT:  64

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 1
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 1 0 0 0 0 0 0 0 12 0 0 0 0
Failure to Provide Assistance 2 2 0 0 0 32 0 0 8 0 1 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 1 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 2 0 0 0 0
Other 1 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SUN COUNTRY



Total number of complaints reported to DOT:  41

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 2 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 1 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 6 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 17 0 0 0 3 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 6 0 0 0 5 0 0 0
Service Animal Problem 0 0 1 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by SWISS INTERNATIONAL AIRLINES



Total number of complaints reported to DOT:  16

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 1 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 1 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 2 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 3 0 0 2 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 1 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 2
Other 1 0 0 0 0 0 0 0 1 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by TACA INT'L AIRLINES



Total number of complaints reported to DOT:  16

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 1 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 8 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 5 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by TAP-PORTUGUESE AIRLINES



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 1 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 1 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by THAI AIRWAYS INT'L LTD.



Total number of complaints reported to DOT:  2

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 1 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 1 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by THOMAS COOK AIRLINES, UK LTD.



Total number of complaints reported to DOT:  3

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 1 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 1 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by THOMSONFLY LTD.



Total number of complaints reported to DOT:  124

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 2 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 17 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 28 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 68 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 5 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by TITAN AIRWAYS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by TRANS STATES AIRLINES



Total number of complaints reported to DOT:  9

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 5 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 1 0 0 0 2 0 0 1 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by TRANSPORTES AEREOS DE CABO



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by TRANSPORTES AEROS MERIDIONA



Total number of complaints reported to DOT:  125

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 1 0 5 0 0 3 1 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 1 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 2 0 0 1 0 4 0 0 1 6 0 0 0
Failure to Provide Assistance 5 1 1 1 0 17 0 1 14 55 3 2 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by TURK HAVA YOLLARI, A.O.



Total number of complaints reported to DOT:  4

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 1 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 1 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 1 0 0 1 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by UNITED AIRLINES



Total number of complaints reported to DOT:  1294

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 1 0 0 0 4 1 0 1 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 34 0 0 4 0 0 0 1
Airport Not Accessible 1 0 0 0 0 11 0 0 3 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 3 2 0 0 0 0 0 0
Seating Accommodation 1 0 0 0 0 50 1 0 45 0 0 0 0
Failure to Provide Assistance 6 6 6 9 2 880 25 0 46 5 4 0 1
Damage to Assistive Device 0 0 0 3 0 29 0 0 1 4 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 1 23 1 0 8 5 0 0 0
Service Animal Problem 2 0 1 0 0 0 0 0 3 0 0 0 0
Unsatisfactory Info 3 2 0 1 0 12 5 0 3 0 1 0 0
Other 1 0 0 0 0 19 3 0 8 0 0 0 2
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by USA 3000



Total number of complaints reported to DOT:  20

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 8 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 1 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 8 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 3 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by USAIRWAYS



Total number of complaints reported to DOT:  506

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 1 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 5 0 0 0 0 0 1
Seating Accommodation 1 0 1 0 0 6 0 0 36 0 1 0 0
Failure to Provide Assistance 2 5 0 0 0 274 13 0 49 0 0 0 4
Damage to Assistive Device 0 0 0 0 0 9 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 8 0 0 1 4 0 0 0
Service Animal Problem 1 1 0 0 0 0 0 0 3 0 0 0 0
Unsatisfactory Info 1 2 0 0 0 6 9 0 7 0 2 0 3
Other 0 6 0 1 0 8 16 0 4 2 0 0 9
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by UZBEKISTAN AIRWAYS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by VARIG, S. A.



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by VICTORY AIR TRANSPORT



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by VIRGIN ATLANTIC AIRWAYS



Total number of complaints reported to DOT:  117

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 1 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 1 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 1 0 0 0 0
Airport Not Accessible 0 0 0 0 1 1 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 1 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 4 2 0 0 6 0 0 0 0
Failure to Provide Assistance 3 3 0 1 8 39 1 1 4 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 18 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 1 0 5 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 2 1 0 0 0 0 0 0
Other 0 0 0 0 2 7 0 0 1 1 0 0 1
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by WESTJET



Total number of complaints reported to DOT:  24

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 5 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 4 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 14 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 1 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0
 

Detailed Breakdown of Disability-Related Complaint Data
Reported to DOT by WORLD AIRWAYS



Total number of complaints reported to DOT:  0

  Vision Impaired Hearing Impaired Vision & Hearing Impaired Paraplegic Quadriplegic Other wheelchair Oxygen Stretcher Other Disability Other Assistive Device Mentally Impaired Communicable Disease Allergies
Refusal To Board Passenger 0 0 0 0 0 0 0 0 0 0 0 0 0
Refusal to Board w/o Attendant 0 0 0 0 0 0 0 0 0 0 0 0 0
Security Issues Regarding Disability 0 0 0 0 0 0 0 0 0 0 0 0 0
Aircraft Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Airport Not Accessible 0 0 0 0 0 0 0 0 0 0 0 0 0
Advance Notice Dispute 0 0 0 0 0 0 0 0 0 0 0 0 0
Seating Accommodation 0 0 0 0 0 0 0 0 0 0 0 0 0
Failure to Provide Assistance 0 0 0 0 0 0 0 0 0 0 0 0 0
Damage to Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Storage and Delay of Assistive Device 0 0 0 0 0 0 0 0 0 0 0 0 0
Service Animal Problem 0 0 0 0 0 0 0 0 0 0 0 0 0
Unsatisfactory Info 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0 0 0 0 0 0