Air Travel Consumer Report
The most recent report was issued January 2012
Includes data for the following periods:
- Flight Delays: November 2011 / 12 Months Ending November 2011
- Mishandled Baggage: November 2011
- Oversales: 3nd Quarter 2011 / January - September 2011
- Consumer Complaints: November 2011 (Includes Disability and Discrimination Complaints)
- Customer Service Reports to the Dept. of Homeland Security: November 2011
- Airline Animal Incident Reports: November 2011
Air Travel Consumer Reports
Additional Air Travel Data Available on the BTS Website
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